शुल्क वापसी की नीति

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at raghu3758@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at raghu3758@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at raghu3758@gmail.com.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at raghu3758@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at raghu3758@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at raghu3758@gmail.com.

Refund Policy
A refund will be considered only if the request is made within 7 days of placing an order. (If the
product is damaged, Duplicate or quantity varies).
The return will be processed only if:
1) It is determined that the product was not damaged while in your possession
2) The product is not different from what was shipped to you
3) The product is returned in original condition
In case of receipt of damaged or defective items please report the same to our Customer Service
team. The request will, however, be entertained once the merchant has checked and determined
the same at his own end. This should be reported within 48 hours of receipt of the products.
In case you feel that the product received is not as shown on the site or as per your expectations,
you must bring it to the notice of our customer service within 24 hours of receiving the product.
The Customer Service Team after looking into your complaint will take an appropriate decision.
NOTE: If you have done online payment and you are canceling the order without any proper
reason, the payment gateway charge 3% plus GST will be deducted from your refund amount.
Its your responsibility to take out print of the manifest that agribegri provides, while returning
the product.

To request a refund, simply mail us on support@khethari.com with your purchase details within
seven (7) days of your purchase. Please include your order number (sent to you via
email/message after ordering) and optionally tell us why you’re requesting a refund – we take
customer feedback very seriously and use it to constantly improve our products and quality of
service. Refunds are being processed after customer support team validate and analyze issue, but
it will only show in your bank account only when the product comes back to hub. Once the
refund is processed we will intimate you through EMAIL and SMS with the refund transaction
details.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
The refund is only possible if the product is unused, undamaged, and is with the original
packaging and with the receipt and the invoice. Only when the product will reach premises we
will refund you your amount as decided.

NOTE : For a refund, the name of the customer must be the same as registered (khethari.com)
account name and bank account name, Customer must send a cheque photo or passbook photo
for a refund with Adhaar Card or PAN card.

For query mail us at support@khethari.com
The seeds germination depends on the soil, atmosphere, fertilizers, watering etc. khethari.com
never claims about seeds germination and harvesting and so refund is not possible in seeds.
No Warranty on Live Plants as Growing, flowering and fruiting are subject to So many climatic
condition like Air, Kind of soil, water, humidity and temperature beyond our control.
Kindly note that refund will be made only after proper investigation of the whole scenario by our
special team.
khethari.com reserve the rights to change or update the terms and conditions at any time with or
without any prior notice. To make sure you are always updated of the terms and conditions,
please review this website periodically.
Refunds are available (if applicable)
We will send you an email once your return has been received and inspected to advise you that
we have received your returned item. We'll also let you know whether your refund has been
approved or denied.
If you are authorised, your refund will be processed and a credit will be made to your credit card
or original mode of payment within 7 to 10 working days.
Refunds that are late or absent (if applicable)
Check your bank account again if you haven't gotten a refund yet.
Then call your credit card company; the refund may take some time to appear on your account.
The next step is to contact your bank. Before a refund is posted, there is usually some processing
time.
Please email us at info@khethari.com if you have not gotten your refund after doing all of this.

Exchanges (if applicable)
Only defective or damaged items will be replaced. Send us an email at info@khethari.com and
send your item to: Khethari Agros, Rajendranagar, Hyderabad.
Governing Law:
These agreements shall be governed and construed in accordance with Indian law, without regard
to conflict of laws principles, and any disputes arising out of or in connection with them shall be
subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana.
Shipping
To return your product, you should mail your product to:
support@khethari.com, Khethari agros, H.no-1-11-11/3, Beside GMR Encleve, Rajendranagar,
Hyderabad, Telangana, 500030.
You will be responsible for any shipping expenses associated with returning your item. The cost
of shipping is non-refundable. The cost of return postage will be deducted from your refund if
you receive one.
The time it takes for your returned product to reach you will vary depending on where you live.